Cibhq Privacy Policy

Data collected

At Cibhq, we may process various types of data, including account details, device metadata, and payment references to ensure the secure operation of our services. The collection of this information is strictly limited to essential functions such as registration, fraud prevention, payouts, and compliance with legal obligations. Additionally, any optional analytics collected are aggregated whenever feasible to maintain user anonymity.

Cookies

Cookies play a fundamental role in enhancing user experience by supporting secure logins, preferences, and measuring basic traffic. Essential cookies are crucial for maintaining reliable sessions, while optional analytics cookies provide insights to improve our pages without unnecessarily identifying users. Although you can manage and limit non-essential cookies in your browser settings, please note that some features may not function as intended.

Retention

Cibhq retains data only as long as necessary to fulfil contractual obligations, legal requirements, or legitimate interests. The retention period is determined by the specific needs of our operations and the statutory regulations governing gambling and payment services. Once the retention period has elapsed, records are either deleted or rendered irreversibly anonymous to protect your privacy.

Your rights

As a user, you have rights regarding your personal data, which may include requesting access, correction, deletion, or a portable copy depending on your location. To exercise these rights, please contact our support team with sufficient information to verify your identity. We aim to respond within the relevant legal timelines and will provide a clear explanation for any exceptions.